30 minute order check | Voters

30 minute order check

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David Burton

We would like an option added so that the system can check that an order has processed every 30 minutes. This would bring it inline with WooCommerce which allows unpaid orders to be cancelled after 30 minutes.

July 19, 2024

Aaron Bowie

marked this post as

complete

Hi David,
Many thanks for your feedback regarding the Scheduled Status Check feature.
I have added both 30 and 15 minute Check Intervals to the settings page for this. 
If you could test this and let us know how you get on with server performance, as we think anything under 30 mins checks, may cause performance issues.

David Burton

At present while the order can be cancelled within 30 minutes, the check may not occur for an hour, meaning customers could theoretically get a cancellation notice for an order that has been successful - and allowing someone else to potentially purchase or make a booking for the same timeslot.